This Privacy Policy describes how Perfekt Capital Limited (‘the Firm’) collects and uses information through its site (www.perfektcapital.com) and any other related sites and applications. This Privacy Policy does not apply to websites operated by other organisations and other third parties.

Commitment

Perfekt Capital Limited respects the privacy of any user that accesses its site(s); therefore, the Firm is committed in taking all reasonable steps in safeguarding any existing or prospective clients, applicants and visitors.

Application

In order to open an account with Perfekt Capital Limited, you must first complete and send an application form by completing the required information. By completing the application form you are requested to disclose private information in order to enable the Firm to evaluate your application and comply with relevant rules and regulations. This information may also be used by the Firm to inform you regarding its services. Moreover, information about you may also be collected by any correspondence made with us by phone, e-mail or otherwise; including information which you enter when you register to use our site, subscribe to our service or any other activities carried out on our website or any connected applications.

Confidentiality and Client's Personal Data Protection

Perfekt Capital Limited Financial Services Ltd is registered with the Office of the Republic of Vanuatu; Any clients’ personal data are kept by Perfekt Capital Limited in accordance with the relevant laws and regulations. Perfekt Capital Limited shall not disclose to a third party, any of its clients’ confidential information unless required to do so by a regulatory authority of a competent jurisdiction; Perfekt Capital Limited will endeavour, to make such disclosures on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory authority. Under such circumstances, the Firm shall expressly inform the third party regarding the confidential nature of the information. Clients accept and consent that Perfekt Capital Limited may, from time to time, contractually engage companies for statistical and/or other purposes in order to improve the Firm’s business activities; as a result, some or all of the clients’ personal data may be disclosed.

Disclosure of Your Information

We may share your personal information with any member of our group, which means any subsidiaries, ultimate holding companies and its respective subsidiaries may receive such information. We may also share your information with certain third parties, including business partners, suppliers and sub-contractors and advertisers. In the event that Perfekt Capital Limited discloses information to business parties, for instance, card processing companies or banks, in order to affect the services requested by the clients; such third parties may store your information in order to comply with their legal and other obligations

Information We may Collect About You

Tracking systems used on the Firm’s site(s) may collect data detailing the pages you have accessed, how you discovered this site, the frequency of visits etc.; this information is obtained in order to improve the content of the Firm’s site(s) and may also be used by Perfekt Capital Limited to contact you, through an appropriate mean, and provide you with any information the Firm believes to be useful.
With regards to each of your visits to our site, we may, automatically collect information including internet protocol (IP) address, login information, browser type and version, time zone, phone numbers used to call our customer service number. We may receive information about you from third parties, for instance business partners, sub-contractors, advertising networks, analytics providers, search information providers, credit reference agencies.

Choice/Opt-Out

If you no longer wish to receive any communication from the Firm, you may opt-out of by following the relevant instructions included in each communication sent by Perfekt Capital Limited. Perfekt Capital Limited reserves the right to contact you, albeit the fact that you have opted out, in cases where Perfekt Capital limited deems such contact as necessary. You shall be notified accordingly if your personal information is collected by any third party that is not our agent/ service provider, so you can make an informed decision as to whether or not you want to share your information with that party.

Cookies

A cookie is a small text file that is stored on a user's computer for recordkeeping purposes. Perfekt Capital Limited uses cookies on its site(s).
Perfekt Capital Limited uses both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's ‘Help’ file.
Perfekt Capital Limited sets a persistent cookie for statistical purposes. Persistent cookies also enable the Firm to track and target the location and the interests of users that access the Perfekt Capital Limited site(s) and to enhance the experience of services offered.
Some of the Perfekt Capital Limited business partners use cookies on the Firm’s site(s); Perfekt Capital Limited has no access or control over these cookies.

Security and Protection of Your Personal Information

The personal information that you provide in connection with registering yourself as a user of the site(s) or of the services is classified as ‘Registered Information. ‘Registered Information’ is protected in many ways. You can access your ‘Registered Information’ through a username and password selected by you. It is your responsibility to ensure that your password is encrypted and known only to you. Your password must not be revealed to anyone. ‘Registered Information’ is safely stored on secure servers that only authorised personnel have access to via a username and password. The Firm encrypts all personal information as it is transferred to Perfekt Capital Limited and thus makes all necessary effort to prevent unauthorised parties from viewing any such information. Personal information provided to Perfekt Capital Limited that is not ‘Registered Information’ also resides on secure servers and is again accessible only by authorised personnel via a username and password this information cannot be accessible by you, therefore no password shall be provided in order for you to modify this. Transmission of information via the internet is not always completely secure; we will exercise all endeavours to protect your personal data yet we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information we will use procedures and security features to try to prevent unauthorised access. Furthermore, the data we collect from you may be transferred to, and stored at, a destination outside the Regulated Area. It may also be processed by staffs operating outside the VFSC who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. The Firm will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Access to Personally Identifiable Information

If your personally identifiable information changes, you must inform us accordingly; please e-mail us ([email protected]).

Mirror, Social, Copy Trades and/or Any Third Party Signal or Advisory Service Providers

As one of the many services offered by Perfekt Capital Limited Trading, the company provides an option for Mirror Trading and/or Copy Trading and/or Social Trading. Any client deciding to use this facility understands that:

  • Past performance is not indicative of future results. A trader who has been successful for a substantial amount of time may not always be successful.
  • The decision of whether to use the service offered is that of the client alone.
  • The decision of which trader to copy is that of the client alone.
  • Any trades on the Social Trader / Mirror Trader / Copy Trader / Third party signals are the responsibility of the client alone. Perfekt Capital Limited is not responsible in any way for the success or lack thereof of a trader the client decides to copy

A reminder - trading foreign exchange and futures on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you, as well as to your advantage. Perfekt Capital Limited reserves the right to disclose your personally identifiable information as required by rules and regulations and when the Firm believes that disclosure is necessary to protect our rights and/or to comply with any judicial and/or other proceedings, court order, legal process served or pursuant to governmental, intergovernmental and/or other regulatory bodies. Perfekt Capital Limited shall not be liable for misuse or loss of personal information and/or otherwise on the Firm’s site(s) that Perfekt Capital Limited does not have access to or control over. Perfekt Capital Limited will not be liable for unlawful or unauthorised use of your personal information due to misuse or misplacement of your passwords, negligent or malicious intervention and/or otherwise.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Other Privacy Policies

One of the company's main priorities is the full security of Perfekt Capital Ltd clients. We do not let this information become open to the general public and be used in a third party's own purposes. We do not provide, sell, disclose or give for temporary use information on your personality and your account to third parties. We value our reputation and respect our clients.

Gathering of The Information

We gather every information from every client. It includes: full name, address of residence, telephone number, email address, etc. All this information is given by the client during the registration of the Back Office. Gathering information is an obligatory condition for the beginning of our business relationship.

Personal Data that is Collected by The Company

  • Personal data, provided by our clients includes:
  • information indicated by you during the Back Office registration (full name, date of birth, citizenship, place of residence, telephone, and email);
  • documents that let us verify your Back Office, namely documents that verify your identity (passport, driver's license) and documents that confirm the place of residence (utility bill, bank statement);
  • Documents, that confirm money transfer (in case of bank transfer, based on the company's decision).

Cookies

We use cookies to provide an effective work of the site and to create statistics report. The use of these files will let us organize the site in a comfortable way and make the pages of the website useful for the clients. Cookies are small files that contain data on your activity on our site. They are installed on your computer when you visit the Perfekt Capital Ltd website and when you visit it next time, they let extract this information. Cookies contain a string of characters and it is the identifier of your browser. These files are used for tracking the visitors of the website and providing faster and more convenient access. This information does not identify clients: it just lets us estimate your interest in our services and activity on the site. All the information is anonymous. You can stop receiving Cookies by choosing the appropriate command in the menu of your browser.

The Use of Information

Information, given by you is used solely to provide quality services. For example, your contact information may be used in case of need in urgent contact with you or to inform you about company updates and news. By giving information about yourself, you verify your Back Office thus participating in bringing AML policy to life. Your data is used to confirm you identity, to open trading and/or partner accounts, to quickly inform you about new services of the company, to maintain the database of customers' accounts, and to analyse statistical data for providing services and products of higher quality.

Information Protection

We use advanced technology to provide the security of personal data. Our employees maintain strict standards in the process of transferring information within the company. Disclosure of information to third parties
Perfekt Capital Limited keeps the right to give information about the client to third parties only under special circumstances. Such circumstances may be:
Protecting of personal rights and property in the court;
Implementing of court orders;
Providing information to law enforcement authorities at official request;
Transferring information to business partners (trustees) to improve the quality of service.

Changes in Personal Data

Because we assume that all the information is full and relevant, we ask you to notify us on any changes in your personal data via the appropriate forms of the Back Office.

Return Policy

The company may go for an exception in some cases when it is necessary to return the payment made by the credit card, but only if the client justifies the reason of doing this. Return of funds is made only on the credit card that was used for depositing.

Refusal to Provide Personal Information

You have the right to refuse to provide personal information required by the regulations, if it goes against your beliefs. However, in this case, we would not be able to provide you our services.

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